Breaking News
May 15
by Casey Quinn
Google Cuts Free Cloud Storage From 15GB to 5GB for New Accounts
Google is expanding mandatory phone verification for new accounts while reducing free cloud storage from 15GB to 5GB, sparking privacy and monetization concerns
Google is introducing major changes to how new Google accounts are created and how much free cloud storage users receive, marking one of the company’s biggest account-policy shifts in years. Reports said Google now requires phone number verification for most newly created accounts in an effort to reduce spam, fake accounts, and automated abuse. Previously, users could often create Gmail and Google accounts without linking a phone number, especially through desktop browsers. The new policy makes phone verification mandatory in many cases, particularly when suspicious activity or repeated account creation attempts are detected. Google said the move is designed to improve platform security and reduce misuse involving AI-generated spam, scams, and automated bot activity. The company has faced increasing pressure in recent years to strengthen identity verification as online abuse and fake-account creation accelerated across major internet platforms. At the same time, Google is also reportedly preparing significant changes to free cloud storage allocations tied to Gmail, Google Drive, and Google Photos. The company plans to reduce free account storage from 15GB to 5GB for many newly created accounts. Existing users are expected to temporarily keep current storage limits, though Google may eventually transition broader groups of users into the new structure. The changes reflect Google’s growing effort to push users toward paid Google One subscriptions while also reducing infrastructure costs tied to massive free cloud storage usage worldwide. The policy change has already led to strong reactions online, with users voicing concerns about privacy, access to their accounts and the slow death of free internet services once offered by big tech.
Mandatory Phone Verification Expands Across Google Accounts
Google’s new account-verification system significantly increases the role of phone numbers in creating and maintaining Google accounts. Many users now encounter mandatory phone verification screens during account registration, even when using desktop browsers or VPN services. Google previously allowed many users to bypass phone verification by creating accounts through private browsing windows, alternative devices, or desktop systems. The updated policy appears designed to close many of those workarounds. The company said phone verification helps prevent abuse involving automated account creation, phishing operations, spam campaigns, and AI-driven bot networks. Google has repeatedly warned that malicious actors increasingly exploit free account systems to distribute scams, misinformation, and automated spam content. Some users have expressed concern that mandatory phone linking could make anonymous or pseudonymous internet use more difficult. Privacy advocates said the phone number requirement links personal identity more closely to online activity and increases the risks of data collection. Google said the verification process is primarily about security and abuse prevention, not expanding advertising profiles. The company said verified phone numbers are not publicly displayed and are protected by existing account privacy settings. However, critics warned that the phone number requirement could disproportionately affect users without reliable mobile access, people using temporary devices or those trying to separate their personal and professional identities online. The changes also reflect a wider trend among major technology platforms toward stronger identity verification systems. Social media companies, messaging apps, and AI services increasingly require phone numbers or government identification as platforms attempt to reduce fake accounts and automated abuse. Google’s new approach therefore represents not only a technical policy adjustment, but also part of a larger transformation in how internet identity and account access are managed across the digital economy.
Google Reduces Free Storage From 15GB to 5GB for New Users
Alongside the account-verification changes, Google is also dramatically reducing free cloud storage for many new users. Reports said new Google accounts may now receive only 5GB of free storage instead of the longstanding 15GB allocation that has existed for years. The reduced storage limit affects Gmail, Google Drive, and Google Photos combined under Google’s unified cloud-storage system. The change means new users could fill available storage much more quickly through email attachments, photo backups, and cloud documents. Google has not fully detailed whether all new accounts worldwide will immediately shift to the 5GB limit or whether the rollout will occur gradually by region or account type. Existing accounts are expected to temporarily retain the current 15GB free tier. The company reportedly believes lower free-storage allocations will help reduce infrastructure costs while encouraging more users to subscribe to Google One, the company’s paid cloud-storage service. Google One plans offer additional storage tiers alongside premium AI and productivity features. The move is part of a broader industry trend of technology companies rolling back free services they provided during earlier growth phases. Cloud storage has become significantly more expensive to maintain as billions of users upload larger volumes of photos, videos, AI-generated content, and backups. Critics argued the move could particularly affect users in developing markets or people who rely heavily on free cloud services for school, work, and communication. Some users online described the reduction from 15GB to 5GB as “extremely aggressive” given modern file sizes and media usage habits. Others noted that Google Photos alone can quickly consume several gigabytes because of high-resolution smartphone photography and video recording. Under the new limits, many users may encounter storage warnings far sooner than before. The policy therefore signals a major shift away from the era of generous free cloud storage that helped Gmail and Google Drive dominate global internet usage during the last decade.
Users React With Frustration Over Privacy and Monetization Concerns
The combined policy changes sparked widespread criticism and debate across technology communities and social media platforms. Many users argued Google is simultaneously reducing privacy protections while shrinking free services that once helped define the company’s ecosystem. Privacy-focused users expressed particular concern about mandatory phone verification becoming increasingly difficult to avoid. Critics said linking accounts to phone numbers creates more robust identity tracking systems and reduces the ability to be anonymous on the internet. Some users also feared that requiring phone numbers could introduce additional risks if accounts are hacked, leaked or misused. Others argued the changes may create barriers for people without stable phone access or for users attempting to maintain separate identities online. At the same time, the reduction in free cloud storage triggered complaints that major technology companies are increasingly monetizing services that were once widely available at no cost. Users pointed out that modern smartphones generate significantly larger files than when Google originally introduced 15GB of free storage years ago. Technology commentators noted that Google now faces growing infrastructure costs tied to artificial intelligence, cloud computing, and enormous global data storage demands. AI systems themselves require massive computing resources, and companies across the technology industry are searching for new revenue sources to support expanding infrastructure expenses.
Some users predicted the changes could encourage people to explore alternatives such as Proton Mail, Dropbox, iCloud, OneDrive, or self-hosted storage systems. Others argued most users will ultimately remain inside Google’s ecosystem because of Gmail’s dominance and Android integration. The policy changes also reflect how internet platforms are increasingly moving away from growth-focused expansion strategies toward profitability, tighter moderation systems, and more controlled account ecosystems. For many longtime internet users, the shift symbolizes the continuing transformation of online services from broadly open platforms into more heavily monitored and subscription-driven ecosystems.
Casey Quinn is a U.S. technology reporter covering innovation, digital policy, and emerging trends in the tech industry.